Terms and Conditions
1. Agreement to Terms
By accessing and using this website, you agree to comply with and be bound by these Terms. TwelveTok reserves the right to deny access, remove content, or terminate applications without notice or explanation.
2. About TwelveTok
TwelveTok is a brand operated by RBCGC Ltd, a UK-based company acting as a third-party influencer agency in partnership with TikTok. We assist creators with training, onboarding and guidance, but do not guarantee selection, performance, monetization, or visibility on the platform.
3. Application Conditions
To be eligible to apply, you must:
Be 18 years or older
Be located in the UK or Romania
Own and actively use a TikTok account
Be willing to follow TwelveTok's internal standards and TikTok community guidelines
Submitting an application does not guarantee approval or entry into any program. TwelveTok may approve or reject any application at its sole discretion.
To learn more about this, check out our article “Creating a Privacy Policy”.
4. Creator Program Terms
If accepted into the program:
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You understand that participation is non-contractual and voluntary
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TwelveTok may suspend, pause or end your participation at any time
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You agree to comply with agency rules, schedule, and content policies
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You may receive performance-based bonuses, at the discretion of the agency
TwelveTok is not obligated to offer any minimum support, promotion, or financial compensation unless explicitly agreed upon in writing.
5. Data & Privacy
Data collected via this website is governed by our Privacy Policy.
We store data securely using Wix. We only share limited data (TikTok username + invitation code) with TikTok as required for agency registration.
TwelveTok reserves the right to retain data up to 12 months for internal use.
6. Intellectual Property
All content, branding, and materials on this site are the exclusive property of TwelveTok. You may not reproduce, republish, or redistribute any part without written permission.
7. Platform Disclaimer
TwelveTok is not liable for:
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Any bans, mutes, or actions taken by TikTok against your account
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Technical issues with TikTok or content performance
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Loss of access to monetization or diamonds due to user actions
You are fully responsible for complying with TikTok’s platform rules at all times.
8. Right to Modify
TwelveTok may revise these Terms, program structure, eligibility criteria, or benefits at any time without prior notice. It is your responsibility to check for updates.
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved under UK jurisdiction.
10. Contact
For questions related to these Terms, please contact:
📧 legal@twelvetok.agency
11. Disclaimer of Responsibility
While TwelveTok operates as a verified TikTok Live agency and offers strategic support, guidance, and program access, we do not control or represent TikTok’s moderation or platform decisions. We cannot guarantee specific outcomes (earnings, exposure, ranking), and we are not liable for any penalties or limitations applied by TikTok to your account.
However, if you are an active creator under our agency and believe a moderation action was unfair, our team may submit an internal inquiry to TikTok on your behalf. Final decisions remain with TikTok.
By participating in our programs, you acknowledge and agree to this disclaimer.